Choose With Confidence

Guarantees

At CWS apartment communities, we focus on enhancing lives. With friendly team members, responsive service, thoughtfully-designed floor plans, distinctive amenities, and well-kept communities, our residents experience the signature CWS style we’re known for.

We don’t just talk about providing a better place to live, we guarantee it through our resident programs.

30-Day No-Fault Guarantee at CWS Apartment Homes in Austin, Texas

| 30-DAY SATISFACTION GUARANTEE |

We’re confident you’ll love your new home, but if you don’t, just notify us within 30 days of move-in and you can break your lease. We’ll be sad to see you go, but we understand that sometimes plans change.

Flexible Lease Terms at CWS Apartment Homes in Austin, Texas

| FLEXIBLE LEASE TERMS |

Whether you’re looking for something long-term, or require the flexibility of a short-term lease, we are happy to tailor lease terms to suit your needs.

Resident referral bonus at CWS Apartment Homes in Austin, Texas

| RESIDENT REFERRAL BONUS |

If you love life with CWS, spread the word! Refer someone who signs a lease and moves in, and you can earn a bonus. Stop by your leasing office for more details.

A Different Standard

Unparalleled Perks

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Events and Services:

We understand that a home is more than four walls and a roof over your head, which is why our team members go above and beyond to ensure residents feel taken care of. From our annual Resident Appreciation Day on October 3rd, to community-wide events like pool parties, morning yoga, and game nights, we aim to create a spirit of camaraderie in our communities.

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Resident Login:

Whether you’re on the go or chilling at home, every CWS apartment community features an online resident portal that gives you instant access to your account. Pay rent, submit a maintenance request, or ask a question with the click of a button. It’s that easy.

RESIDENT LOGIN
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Pet Perks:

Animal lovers, rejoice! Cats and dogs are welcome at every CWS Apartments community and with amenities like on-site pet parks, grooming stations and direct access to trails, four-legged residents feel at home just like their humans!

We’re Here to Help

FAQs

We understand you may have questions from time to time. Find answers to frequently asked questions, whether you’re a current resident, future resident or just looking to get more information.

Frequently Asked Questions

  • + Q: What’s the best way to get a hold of maintenance after hours?

    A: If you have an emergency or maybe just a simple service request, our 24/7 maintenance call center is available. To submit a service request just dial the local office line and select option 0. At this time a friendly agent will assist with taking your request and dispatch maintenance for any emergency requests.

  • + Q: Do y’all offer corporate housing or furnished apartments?

    A: Yes. Whether you’re traveling for business reasons or relocating your family, our sister company, CWS Corporate Housing can meet all of your interim housing needs. Please visit their website at cwshousing.com for more information.

  • + Q: What is the 30-day no-fault guarantee?

    A: At CWS, we are committed to providing the finest residential communities and services. Our commitment to you is reflected in this unique Thirty-Day Guarantee. If for any reason you are unhappy with your apartment home during the first 30-days of residency, and you wish to move, please notify us and we will regretfully, but cheerfully, terminate your lease and refund you your security deposit, minus any rent paid and/or charges for damages. You will have to move out within 30-days of the date on the written notice, and have paid for a full 30 days rent and fees (plus any additional days). If you move out before the first 30 days, rent and fees will not be refunded.

  • + Q: Do y’all offer short-term lease options?

    A: We do! CWS allows residents to tailor lease terms around their needs, offering options from month-to-month to 18 months and everything in between.

  • + Q: What dog breeds are not allowed at CWS?

    A: At CWS, we do not accept the following breeds: Chow Chow, Doberman, German Shepherd, Pit Bull, American Bull, Terrier Bulldog, American Bulldog, American Staffordshire Terrier, Presa Canario and Rottweiler. Service animals are exempt from any breed restrictions.

  • + Q: What happens if I need to break my lease?

    A: We understand the unexpected can happen. In the event you need to break your lease contract it’s best to contact the leasing office immediately to submit written notice and get a breakdown of termination fees.

  • + Q: Why do I have to pay a pet deposit and/or fees?

    A: While we understand the importance of a pet, it’s important for us to provide and maintain amenities for your pet to enjoy. The pet charges are to ensure we have the resources to keep up with these amenities and fund any damages. Please check with your leasing office to get a breakdown of pet charges.

  • + Q: I would like to transfer to another CWS apartment community. How does that work?

    A: We appreciate the brand loyalty! To transfer to another CWS community you will need to have fulfilled one-half of your current lease contract, give a 30-day notice to vacate, pay a $500 transfer fee, pay a new security deposit and application fees.

  • + Q: What do I need to qualify for an apartment at CWS?

    A: We’re thrilled to hear you want to apply! After you have finished your application you will receive a confirmation email with a preliminary approval. In order to make your approval final the office team will need a photo identification copy for all occupants and income verification in the form of pay stubs or W2’s.

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